How long does it take to receive my item?
In stock items typically ship within 3-5 business days. Personalized items will ship within 7-10 business days. Our standard shipping method is UPS Ground, so delivery times are subject to geographic location. International deliveries are sent via USPS and may be subject to prolonged delivery times due to customs regulations.
How can I see the status of my order?
You will receive an email confirmation once your order is placed. A second email with tracking information will be sent once your order ships.
What is your return policy?
Our ultimate goal is your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, please let us know right away. In stock items are eligible for return within 30 days of purchase. Items must accompany a proof of purchase and be in new, re-sellable condition. All sales are final on SALE merchandise. Custom items are not eligible for return.
Is my product covered under warranty?
STITCH® travel bags and golf gear products carry a one-year warranty. Quality issues outside of one year will be addressed on a one-by-one basis.